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Managed File Upload



A powerful, secure file uploader for businesses to upload, store, and process files in the cloud — all from one platform.


What is Managed File Upload?

Managed File Upload is a secure, centralized file uploader that allows your customers and clients to upload files directly on your website. You can then manage electronic documents easily, ensure compliance (such as HIPAA), and automate workflows.

Unlike standard file upload sites, this solution offers granular control over each file, confirmation numbers for tracking by both sender and recipient, real-time upload notifications, and scalable cloud storage for all uploaded documents.


How It Works

Getting started with Innoport’s managed file upload service is easy. Just follow these steps to add secure file upload capability to your website:

  • Generate your unique code snippet: Use the Innoport portal to create an embeddable upload widget for your website.
  • Add the code snippet to your website: Paste it where upload option should appear—typically on a Contact, Support, or Intake page.
  • Visitors upload files: A secure upload button (icon) guides users to select and submit documents.
  • Receive real-time alerts: You'll get an email notification with file details whenever someone uploads.
  • Manage uploads via secure portal: Log in to the secure dashboard to download and act upon uploaded files.

Key Features

  • Generate different code snippets: Embed different code snippets separating departmental or functional groups.
  • Notifications: Get an email notification as soon as files are uploaded.
  • Confirmation Number: Uploaders receive a confirmation number at the end of each upload, which is tied to your upload file management providing an easy way to reference and track file uploads.
  • Flexible Document Upload Options: Several popular file formats are supported for uploading.
  • Complete Storage Management: Manage uploaded files as well as associated cloud storage. Generous monthly storage allowances with affordable paid elastic storage.
  • Comprehensive Web Portal: Our intuitive platform allows for easy management of files providing download and delete options to manage online storage.
  • Scalable: Whether you're a small business or a large enterprise, our services scale to accommodate your file upload needs with ease.
  • Business Associate Agreement (BAA): For healthcare customers, we provide a BAA to formalize our commitment to HIPAA compliance, offering peace of mind.

Benefits

  • Seamless File Collection: Accept electronic documents 24/7 through a secure, centralized portal—no more chasing emails or tracking attachments.
  • Operational Speed: Streamline workflows by placing dedicated upload widgets in different sections of your website—automatically routing incoming files to the accounts of the appropriate teams or departments, based on role or functional group.
  • Enhanced Security: Keep sensitive documents out of inboxes and shared drives with encrypted uploads and controlled access.
  • Scalable, Long-Term Storage: Securely store uploaded files with persistent retention and flexible, elastic storage that grows with your needs—at affordable tiers.
  • Cloud-Native Fax Alternative: Replace inbound faxes for documents that originate electronically. Offer a fully digital, end-to-end submission experience for your clients and partners.

Modern Alternative to Fax and E-Fax

If your organization still receives documents via fax or e-fax, Innoport’s Managed File Upload offers a secure, efficient, and cloud-native alternative. Customers, patients, or partners can upload files directly through a web browser—eliminating the need for fax numbers, phone lines, or transmission delays.

  • Offer a simple, browser-based file upload site instead of fax forms or numbers
  • Receive documents instantly—no waiting on transmission or busy signals
  • Accept digital originals (PDFs, DOCs, JPEGs) instead of low-resolution scans
  • Ensure compliance with HIPAA-compliant file upload
  • Reduce costs by avoiding per-page fees, phone line charges, or retry attempts

Fax and e-fax methods may be familiar, but they rely on more traditionl transmission methods. Managed File Upload provides a smoother, fully electronic way to receive documents—built for today’s digital workflows.


Innoport Managed File Upload For Secure File Uploading On Websites

Use Cases

  • AI Training: Collect large volumes of documents or datasets for AI model training and ingestion pipelines.
  • Healthcare: Securely receive medical records, referral documents, patient intake forms, and imaging files such as X-rays, radiology scans, or lab results—delivered through a HIPAA-compliant channel.
  • Financial Services: Accept applications, financial statements, and KYC documentation from customers.
  • Insurance: Receive claims-related documents, supporting evidence, and customer forms for streamlined processing.
  • Human Resources: Gather timesheets, expense reports, ID forms, and onboarding documents securely from employees.
  • Accounting & Tax Services: Collect W-2s, 1099s, receipts, tax returns, and supporting documents from clients securely during tax season and beyond.
  • Legal: Receive contracts, evidence, client documents, and case files securely without relying on email or physical drop-offs.
  • Education: Accept student applications, transcripts, permission slips, and financial aid documents from parents or students digitally.
  • Construction & Architecture: Collect site photos, blueprints, permits, and contractor documentation from the field or remote teams.
  • Retail & Franchising: Gather location-level reports, inventory documents, or internal audit files from multiple branches or franchisees.
  • Logistics: Receive delivery receipts, freight bills, and signed shipping documents from drivers and partners on the go.
  • Media & Publishing: Accept multimedia files, contributor submissions, and editorial assets securely and efficiently.
  • General Use: Serve as a centralized, secure document inbox—independent of employee email or shared drive folders.

Why Leading Companies Trust Us

  • Reliability Around the Clock.
  • Knowledgeable, U.S. based, in-house customer support.
  • With more than 25 years of proven service, Innoport stands as one of the most trusted and resilient service providers.
  • Built-in cost control options - scale up or down based on your business needs.
  • No long-term contracts. Cancel anytime.

Defining a New Standard: The Origin of Managed File Upload

The term Managed File Upload was developed at Innoport to describe a modern evolution of secure, business-ready file transfer. While many services offer basic file upload tools or cloud storage, we recognized the need for a more governed, compliant, and workflow-integrated approach to uploading files online.

As early adopters and implementers of this concept, Innoport’s Managed File Upload platform was built to meet the increasing demands of security, accountability, and simplicity in digital file exchange. We continue to refine and define this category through innovation, customer feedback, and a focus on responsible data handling.


Get Started Today

Experience the next generation of secure file upload services. Whether you’re sharing medical records, legal contracts, design files, or financial documents—Innoport’s managed file upload solution delivers unmatched security and usability.


Customers using the Innoport service for transmission of any Protected Health Information (PHI) under the U.S. HIPAA regulations must add the Healthcare Add-On (offered on both Personal and Business plans), which offers the protections of an Intellicomm HIPAA business associate agreement (BAA). Innoport provides a range of security options, but customers are responsible for configuring their account settings to meet their specific data protection needs.


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See the Innoport HIPAA Compliance Statement >>