Innoport cloud fax

Fax to Email Service

Innoport's fax to email service lets you receive faxes as PDF files directly in your email inbox. No fax machine, phone line, or special software needed. Just a virtual fax number from Innoport, and you're ready to receive documents securely, instantly, and in a format that's easy to store, share, or print.

Inbox / Incoming fax
New incoming message
You've received a fax
Delivered to your email inbox
PDF
Your-Fax.pdf
Document attachment
Fax received
Your fax. Your inbox.
No fax machine needed
PDF or TIFF delivery
No busy signals
Secure delivery options
The delivery path

How Does It Work?

Fax to email is a digital faxing method that converts traditional fax transmissions into PDF files and delivers them to your email inbox. Instead of using a physical fax machine or phone line, senders fax to your virtual fax number provided by Innoport. Our system securely processes the document and forwards it as an email attachment, so you can access, store, or share it from any device.

1

Sender faxes to your number

Senders use the virtual fax number provided by Innoport.

2

Innoport processes the fax

Traditional fax transmissions are converted into digital documents.

3

Receive it in your email inbox and online portal

Access it as an email attachment or check online.

Innoport Fax to Email diagram showing a virtual fax number delivering a PDF to an email inbox
Built for daily work

Key Features

Receive a virtual fax number with the following capabilities:

Receive Faxes in Email

Receive directly in your email inbox as PDF, encrypted PDF, or TIFF files.

Encrypted PDF

Option to receive faxes as encrypted PDFs.

Web Access

Check your faxes through our secure web portal, providing a visual listing style experience.

No Busy Signals

Accept simultaneous calls on Innoport provided fax numbers to avoid busy signals.

Routing Features

Setup delivery rules for smart routing.

Choice of Numbers

Get local area code or toll-free fax numbers.

Large Number of Senders

Allow up to 25 senders for email to fax service per user account.

FTP Delivery

Option to have your faxes delivered via enterprise-grade FTP (FTP, SFTP or FTPS).

Learn more →
A modern, digital option to receive documents

Complementary File Upload Option

Innoport is the only leading provider that includes a secure, AI-enabled file uploader with every fax to email plan. This gives your senders a modern, non-fax option to deliver documents directly to you.

Learn More About Managed File Upload®
Why Innoport

Why Professionals and Teams Trust Innoport Fax to Email?

When fast, dependable document delivery matters - whether it's a contract document, a time-sensitive form, or critical records - Innoport ensures it reaches your inbox directly as a PDF. With more than 25 years of experience delivering reliable digital fax solutions, Innoport is trusted by professionals who demand simplicity, security, and consistent performance. Our subscriptions come with features designed to support how modern teams work:

  • Dedicated local or toll-free fax number.
  • Fast, reliable fax to email delivery.
  • Enterprise features including administrative dashboard control, real-time number provisioning, and delivery via FTP.
  • Flexible monthly plans with no long-term commitment.
  • HIPAA-compliant options for secure fax receipt.
  • Easy-to-use website file uploader with enterprise-level security and reliability.
  • Superior per-minute billing model that often results in significant savings over per-page pricing. See how it works →
  • Knowledgeable, U.S. based, in-house customer support.
Delivery controls

Secure and Compliant Faxing

SECURE EMAIL

Encrypted Email (TLS)

Utilize secure SMTP over TLS for encrypted fax delivery.

SECURE FTP

Secure FTP (SSH and SSL)

Faxes can be uploaded to your FTP server with SSH or SSL (SFTP or FTPS).

SECURE PORTAL

Secure Web Access

Download your faxes directly from our secure online portal (AES 256-bit encryption over SSL/TLS).