Healthcare communications / Secure cloud fax

HIPAA Compliant Fax

Secure faxing built for the demands of healthcare, from protecting patient information to keeping critical documents moving.

Innoport offers a comprehensive suite of HIPAA compliant fax services designed to help healthcare organizations safeguard protected health information (PHI) with secure transmission, flexible delivery and practical workflow integration.

Innoport HIPAA compliant fax service showing cloud-based faxing, security and integration
Innoport secure healthcare fax ecosystem
Receive Concurrent inbound faxing
Protect Encrypted delivery options
Integrate Web, email, FTP and API
Why choose Innoport?

Every part of your fax workflow deserves specialist-level capability.

Advanced security, delivery flexibility, high-volume readiness and practical cost control in one cloud fax platform.

ENCRYPTION

Encrypted fax receipt

Receive faxes as encrypted PDF documents to help restrict access to sensitive information.

TRANSMISSION

Secure email faxing

Send and receive faxes via encrypted email using SMTP over TLS.

Learn more →
RELIABILITY

No busy signals

Concurrent reception is built into every Innoport fax number, without additional phone lines or call paths. Especially valuable for healthcare and RCM workflows where each fax can represent a time-sensitive, high-value step.

ACCESSIBILITY

Cloud-based faxing

Replace physical fax machines with accessible HIPAA compliant cloud faxing.

SECURITY

Secure web fax

Send and receive faxes through a secure online portal with AES 256-bit encryption over SSL/TLS.

Learn more →
DELIVERY

Secure FTP delivery

Route inbound faxes using FTPS or SFTP for secure server-based document delivery.

Learn more →
INTEGRATION

Fax API integration

Connect fax functionality to existing applications and automate secure workflows.

Learn more →
SAVINGS

Per-minute billing

Compare cost-effective per-minute billing with conventional per-page pricing, particularly for multi-page or high-volume faxing.

Learn more →
FLEXIBILITY

Complementary secure file upload

Expand your document intake options with a modern, convenient way for patients, providers and insurers to securely submit documents.

Learn more →
Designed for critical inbound workflows
No busy signals.
More room for what matters.

Every Innoport fax number supports simultaneous incoming fax calls, without requiring multiple provisioned lines or call paths.

Healthcare operations

Keep high-value documents moving.

For medical offices, hospitals, healthcare providers and revenue cycle management teams, an incoming fax can be a time-sensitive step in patient care, claims handling or reimbursement.

  • Receive concurrent inbound calls on each Innoport fax number
  • Reduce dependency on on-premise fax machines
  • Deliver documents into established workflows
  • Support distributed teams with centralized management
Features & benefits

Security controls and operational flexibility, together.

Key features

  • Business Associate Agreement (BAA) through the Healthcare Add-on.
  • Flexible fax delivery by email, secure FTP or secure web interface.
  • Comprehensive web portal with real-time number provisioning and fax management.
  • Scalable service for small clinics, hospitals and larger organizations.

Benefits for healthcare teams

  • Enhanced security with advanced encryption and secure transmission protocols.
  • Support for regulatory compliance and organizational security needs.
  • Reduced equipment, paper, maintenance and administrative expenses.
  • Improved document-handling workflows and efficiency.
  • Cloud-based replacement for an on-premise HIPAA compliant fax server.
More than fax

Beyond Fax: The Future of Secure, Smart Digital Document Collection.

Innoport complements its HIPAA compliant fax service with a secure website file upload solution. Patients, providers and insurers can submit sensitive documents through a web interface, giving your organization another way to receive information within the same ecosystem.

One connected intake experience

Multiple paths. A more complete workflow.

  • Fax to email or encrypted PDF
  • Secure web retrieval
  • FTPS / SFTP server delivery
  • Website document upload
  • Email link-based document upload
Why healthcare organizations choose us

Experience, support and control beyond basic faxing.

Reliability around the clock
Knowledgeable U.S.-based, in-house customer support
More than 25 years of proven service
Built-in cost controls and flexible scaling
No long-term contracts. Cancel anytime.
Get started with Innoport

Modernize healthcare faxing without losing control of your workflow.

Experience secure fax delivery, flexible integration and the support of an established cloud communications provider.

Customers using Innoport to transmit Protected Health Information (PHI) under U.S. HIPAA regulations must add the Healthcare Add-on. This provides the protections of an Intellicomm HIPAA business associate agreement (BAA). Innoport offers secure fax options with built-in safeguards, but customers are responsible for configuring their account settings to meet their specific data protection needs.