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Secure Voicemail Service by Innoport

We are devoted to delivering cutting-edge enterprise wide Secure Voicemail solutions. Innoport leads the industry with our secure voicemail options. We offer several secure voicemail solutions :

  • Secure FTP (FTP over SSH): Delivery of voicemail using FTP over SSH (SFTP) to your secure server.
  • Secure FTP (FTP over SSL): Delivery of voicemail using FTP over SSL (FTPS) to your secure server.
  • Encrypted email TLS: Receive voicemail using encrypted email (SMTP over TLS).
  • Secure Website: Retrieve voicemail from our highly secure website https://www.innoport.com.
  • Calling Party Access Code: Only attend to calls from authorized callers.

Customers using the Innoport service for transmission of any Protected Health Information under the U.S. HIPAA regulations must add the Healthcare Add-On (offered on both Personal and Business plans), which offers the protections of an Intellicomm HIPAA business associate agreement (BAA).

Secure FTP (over SSH or SSL)

With our Standard Corporate business plans you can get your voicemails delivered directly to your servers securely using our Secure FTP options. Secure FTP creates a fully secure tunnel between Innoport servers and your secure FTP site for the files to travel through.

Innoport's voicemail secure FTP provides a secure way to deliver your confidential transcriptions directly to your secure server. This feature is well suited for businesses that provide call in dictation services.


Receive Voicemails via Encrypted Email (TLS)

Our Standard Corporate business plan members may choose to receive voicemail via encrypted email using SMTP over TLS.


Secure Website

Another available option is to download all voicemail directly from your Innoport account online. Notification options are available so that you can receive text message alerts to your email, pager, cell phone or other wireless device each time a new voicemail is received. Then return to the website to download voicemail from your inbound activity log, which stores the last 30 days of voicemails. Account access is only granted after authentication through a secure log in process. We employ SSL (secure sockets layer) technology to protect all transmissions between the client and our website.


Calling Party Access Code

With Innoport's Calling Party Access Code, you can choose to receive calls from authorized callers who will have to enter the code before being connected to you or your mailbox.

Real-Time Desktop Notifications

Receive real time notifications of incoming voicemails via Innoport Messenger

Our secure voicemail is a key technology for the healthcare, financial services and legal industries where corporate compliance (HIPAA, SOX, GLBA, SEC regulations, etc.) plays a significant role. Our client base spans pretty much the entire spectrum of industries. While the majority of our customers are in the U.S., we have customers in approximately 35 countries worldwide. Our customer base includes several Fortune 500 firms. As an example, one of the largest banks in the country uses our services as well as a leading national car rental company. Along with the private sector, we also service several government agencies.

As listed on this page, Innoport offers several options for secure voicemail services. However, it is the responsibility of each Innoport customer to ensure that the customer's particular data protection needs are met by configuring and/or using the appropriate security settings in the customer's Innoport account.

Sign up for Innoport today and experience the ultimate in unified communications.